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Patients & visitors

Outpatients clinics

Outpatients helpdeskThe outpatients department is where many of the hospital's clinics are held. The department is divided into four different clinic areas - red, yellow, green and blue - and is located on the ground floor in the main hospital building.

Patients coming to the hospital for an outpatient appointment will receive a letter confirming which clinic they should come to. When you arrive, please use the entrance number stated on your letter and make your way to the appropriate clinic.

When you arrive at the appropriate clinic, you can register at one of the electronic self check-in machines located around the department or speak to the receptionist to let them know you have arrived.

How long will I be?

We hope that you will be seen at your appointment time or within 30 minutes of that time. Occasionally there are unavoidable delays, but the clinic staff will keep you informed. Screens around the department will also advise patients of any delays.

What to bring with you

  • Your appointment letter or card
  • Any letters for your consultant from your GP, district nurse, physiotherapist or other health worker
  • Details of any medication you are taking
  • Money for prescriptions, refreshments and car parking
  • Your diary or calendar, so future appointments or treatments can be arranged if necessary

Changing your appointment

Phone handset graphicYou can cancel or change your outpatient appointment in a number of ways:

How to find us

Signpost graphicThe red, yellow, green and blue outpatient clinics are located on the ground floor of the main hospital building:

Useful information

Poole Hospital NHS Foundation Trust, Longfleet Road, Poole, Dorset BH15 2JB. Tel: 01202 665511

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