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5 July

Dome corridor to close as work starts on new Changing Places toilets and patient information hub

The hospital will soon have its first Changing Places toilets and a new patient information hub.

Changing Places are enhanced disabled changing facilities that contain equipment to help people with limited mobility to use the toilet comfortably or get changed privately.

The patient information hub will be an area for patients, carers and visitors to access information and advice and to give feedback about their experiences of being in hospital and participate in engagement events.

The corridor leading to Pink Zone staircase (C/E Block) from the dome will be closed for up to two weeks from Monday (8 July) for these renovation works to be completed.

The hooped section of the dome roof and the C/E Block staircase will be removed and replaced with a flat roof that will incorporate two rooflights to preserve natural light.

Scaffold will erected over the weekend and into next week.  Diversions will be put in place for staff, patients and the public to follow.

This installation is part of the second phase of the Main Entrance project and will replace the Costa Coffee in the dome and the café’s seating area will be repurposed into a new patient experience centre.

To find out more about the benefits of Changing Places toilets watch this video: https://www.bbc.co.uk/news/av/uk-48858691/changing-places-we-need-bigger-disabled-toilets

6 June

New main entrance opens with all-new facilities and services

The new main entrance, a modern and spacious facility that provides additional services for patients and staff, opened on Tuesday (4 June).

The Main Entrance was developed to improve the dignity of patient transfers and a new patient link corridor will enable patients to be transported around the hospital with improved comfort, efficiency and dignity. This corridor will be open by the end of this week.

A new Changing Places toilet and patient information hub will also open at the end of June during the second phase of the development. This will replace the current Costa Coffee unit in the dome and the café’s seating area will be repurposed into a patient experience centre.

The Main Entrance is part of a radical overhaul of the hospital site. It was developed with no capital investment from the trust and was financed entirely by commercial partners. To find out more about all the new facilities and services in the Main Entrance, click here.

A big thank you to all staff and volunteers for their assistance and patience during the construction especially those from Durlston and Sandbanks wards who signposted patients and visitors for the entirety of the project. This help was invaluable to the temporary wayfinding measures in place during the construction.     

21 May

The development continues to progress well with the following anticipated key milestones:

  • New main entrance throughway open to staff and visitors by the end of May 2019, which will connect the multi-story car park walkway, Philip Arnold Unit, Dorset Cancer Centre and main hospital building via the dome area. The new main entrance foyer will include a visible security office and CCTV monitoring station, a free cash point machine, and the re-provision of our car-park attendant office and hospital main reception desk. Three retail units will also open for business from 30 May 2019 (a relocated and enlarged Costa Coffee, Stock Shop and WH Smith which will include an M&S chilled food counter).
  • Completion of Phase II works by the end of June 2019 will include a new dedicated first floor patient transfer linkway between the main hospital and the Philip Arnold Unit, thereby improving patient dignity compared with the previous requirement to facilitate inpatient bed transfers via an unheated ground floor poly-glazed link tunnel adjacent to the dome. In addition, the current Costa Coffee unit will be converted to create much needed public washroom facilities within the dome area (including a fully equipped ‘changing places’ facility). The existing conservatory will be repurposed to create a ‘patient experience centre’ complimenting the existing PALS building on Longfleet Road.

Members are aware that funding for a new main entrance, reception and associated infrastructure was explicitly excluded from the capital investment linked to the Dorset Clinical Services Review (£147m), on the assumption that any development would be self-financing through commercial income. The development was generated over several months with advice from external commercial and legal partners, and will significantly enhance facilities for patients, visitors and staff whilst not requiring any capital investment from the Trust. Further, the development will return an annual income stream in addition to a one-off income receipt already received.

The Trust will be organising an official opening of its new main entrance during July 2019.

A radical overhaul of our whole hospital site wayfinding is currently being implemented. The existing North Entrance on Longfleet Road (adjacent to the hospital’s current Accident and Emergency Department) is scheduled for redecoration during the summer.

11 April

The floor in the dome has now been levelled to provide a walkway between the main hospital and the main entrance (south) .

The new entrance is due to open in late May.

7 February

The new front entrance has started to take shape this week as sections of the new facility were craned into place.

A crane has been on site all week and the exterior is now starting to look like the finished development.  

31 January

Sections of the Main Entrance (South) are to be installed on 4-5 February.

There may be minor interference to deliveries going down the ramp but there isn’t expected to be any disruption to ambulances or any other access. After the installation, the exterior will start to look like the finished development, which is due for completion in the Spring.

For more information, and the plans for wayfinding changes, click here.

17 January

There will be a number of changes to wayfinding for staff, patients and visitors after the Main Entrance (South) opens in the spring.

The new construction will replace entrances 7 and 8 and the current main entrance, entrance 10, will be renamed as North Entrance.  

It is expected that the North Entrance will have less footfall after the new opening as all outpatients will be directed through the new Main Entrance (South).

Wayfinding will work with coloured zones rather than the current block system. The changes will be as follows:

A Block – Orange Zone

B Block – Blue Zone

A/B Block – Purple Zone

C/E Block – Pink Zone

J Block (PAU) – Yellow Zone

D Block (Eddie Hawker) – Green Zone

The changes are being made to simplify signage, which will allow hospital users to navigate the site more effectively. This approach was designed in consultation with a working group.

22 November

Coloured footsteps have been laid down in key areas where wayfinding has been altered.

The footsteps are different colours for each direction of travel and volunteers will also be on hand to assist you when moving between areas affected by the construction.

Thank you for your continued assistance.

19 November

The closure of the horseshoe entrance has resulted in changes to how visitors can access the site out of hours.

After 9pm visitors are required to use the intercom at entrance 10 (north entrance) (opposite the pelican crossing on Longfleet Road) to gain access . They will then be notified and directed to the ward or department they are visiting including the route back again when they are leaving.

It is a responsibility for all staff to support visitors and patients with directions for security and safety concerns.

Thank you in advance for your assistance.

16 November

The link corridor between Philip Arnold Unit and the dome will be closed from Monday afternoon (19 November) until further notice. 

This is due to the continuing construction of the main entrance (south).

Staff, visitors and patients are asked to find alternative routes between the two areas either behind the unit through the churchfield house car park or around the front of the hospital between the north entrance and the patient experience centre.

The temporary walkway, Durlston way, between Philip Arnold Unit and the main hospital through Durlston garden can also be used but it is reiterated that this is primarily for logistics and patient transfers, or patients that have disabilities.

Apologies for any inconvenience caused during the construction.

15 November

Construction started on the new main entrance (south) yesterday (14 November) with the closure of the horseshoe car park. The new build will be called the main entrance (south) while the existing main entrance will be known as the north entrance.

The horseshoe will now be closed until further notice. If you use this area for drop-offs and pick-ups, please arrange alternative off-site drop-off and pick-up points. Do not to drop-off or pick-up from the pavement outside the horseshoe entrance as this will cause congestion on Longfleet Road.

  • The ramps will remain open for emergency and non-emergency ambulances and it will still be possible for drop-offs outside the emergency department and the existing north entrance.
  • Disabled blue badge holders will be able to access the site for drop-offs and pick-ups from outside D block and can continue to park in the multi-storey car park.
  • If you usually park your motorcycle in the horseshoe, alternative parking can be found on level A of the multi-storey car park immediately after the entrance barrier. There will also be additional cycle racks outside the acute medical unit (AMU) and by the entrance to the diabetes centre.
  • A temporary walkway between Philip Arnold Unit and the main hospital through Durlston garden is to be used primarily for logistics and patient transfers however some outpatients and their carers will also need to use it. This will be a very busy environment so patient, visitor and staff use of the walkway needs to be kept to a minimum.

Thank you to all the volunteers and staff that are helping with wayfinding during construction. This is a very exciting project that will improve the privacy and dignity of patients during transfer and the facility will include a new reception area, improved communal spaces, a suite of public rest rooms and an open-plan patient experience hub. For more information on what’s happening, click here where you can find past updates and FAQs. Apologies for any inconvenience that may be caused during the construction.

9 November

There will be wayfinding changes in place from Wednesday (14 November) as part of the construction process. 

The horseshoe entrance will be closed to all traffic and there will be no access to the dome from the horseshoe entrance however Costa Coffee and Lloyds Pharmacy will remain open.

A temporary walkway between Philip Arnold Unit and the main hospital through Durlston garden will open from Wednesday (14 November).

This walkway is to be used primarily for logistics and patient transfers. This will be a very busy environment so patient, visitor and staff use of the walkway needs to be kept to a minimum. The use of lifts in blocks C and E also needs to be minimised to decrease the likelihood of long waits at stairwells.

Signage will be put in place in the days leading up to the closure of the changes that will be made to help staff, patients and visitors navigate around the trust during the closure. 

Alternative motorcycle parking can be found on level A of the multi-storey car park with additional cycle racks outside acute medical unit (AMU) and by the entrance to the diabetes centre. It is also advised to arrange off-site drop off and pick up points to avoid congestion. 

2 November

Work is ongoing ahead of the closure of the horseshoe and the opening of a temporary walkway through the Durlston ward garden.

The horseshoe will be closed to all traffic from 14 November with a temporary walkway linking the Philip Arnold Unit to the main hospital through the Durlston ward garden opening on the same day.

From 14 November there will be no access to the dome from the horseshoe entrance however Costa Coffee and Lloyds Pharmacy will remain open during the building works. The dome area will still be used for bookings.

Pull-up banners have now gone up on site to further illustrate what the new front entrance will look like to staff, patients and visitors. 

25 October

Work has started on the temporary Durlston walkway that will enable travel between the Philip Arnold Unit and the main hospital while the horseshoe entrance is closed.

The walkway will be open for general access on 14 November - the same day as the horseshoe closes. Inpatient access to the walkway will be allowed from 12 November.

Temporary signage will be installed across the site from 12 November to help direct staff, visitors and patients. Delivery lorries will still be able to access underpass at this time.

18 October

The horseshoe entrance and the front of the Philip Arnold Unit will now be closed for all traffic, drop-offs and pickups from 14 November instead of the 22 October, as was initially planned.

On the same day (14 November), hoardings will be put up in the area as construction begins on the new front entrance.

The dome will be closed from the horseshoe and postgraduate entrances but there will still be access to the pharmacy and Costa Coffee from entrances 7 and 8.

A temporary pathway called the Durlston walkway will be put up for patients and staff to use to travel between the Philip Arnold Unit and the main hospital. Work will begin on this walkway on Monday (22 October) and it will open on 14 November when the horseshoe and dome will be closed and the hoardings put up.

Temporary signage will be installed across the site from 12 November to help direct staff, visitors and patients. 

11 October

On 22 October the horseshoe and the front of the Philip Arnold Unit is to be closed for all vehicle and pedestrian traffic as the first phase of the construction of the new front entrance gets underway.

There will be no access to this area so please make alternative arrangements for access, drop-offs and pick-ups.

The ramps will remain open for emergency and non-emergency ambulances and it will still be possible for drop-offs outside the emergency department and the current main entrance. In addition access to disabled blue badge holders will be available outside D block.

4 October

Cycle racks and motorcycle parking in the horseshoe will be relocated as part of the new front entrance project.

On 8 October the cycle racks will be moved to the outside of the postgraduate building and the diabetes centre.

On 12 October there will be no more motorcycle parking in the horseshoe. Instead, there will be staff motorcycle parking adjacent to D Block and the area under Parkstone House, which can be accessed via the car park outside Churchfield House. 

Additional motorcycle parking for staff and visitors will also be available on level A of the multi-storey car park immediately after the Longfleet Road entrance barrier. For more information, or if you have any queries, contact car parks at CarParks.Admin@poole.nhs.uk

1 October

From 22 October, entrances 7 and 8 in the dome and the horseshoe car park will be closed.

A temporary access link between the Philip Arnold Unit and the main hospital will be made through the Durlston Ward garden and there will be a pedestrian diversion from the multi-storey car park.

The Purbeck Rise will open as normal throughout the development.

Poole Hospital NHS Foundation Trust, Longfleet Road, Poole, Dorset BH15 2JB. Tel: 01202 665511

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