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Patients & visitors

Health Information Centre

A member of staff in the Health Information CentrePoole Hospital's Health Information Centre provides a full and comprehensive information service.

It provides a confidential, supportive environment where you can find information on many health-related topics.

Our aim is to provide a wide range of up-to-date, good-quality information.  This can help you to:

  • Improve your health and wellbeing
  • Make informed decisions about your healthcare and treatment
  • Make choices about your lifestyle
  • Manage long-term health conditions
  • Choose the services you use

What information is available?

Information is available in a variety of formats:

  • Leaflets
  • Access to reference books
  • Internet information given with professional support
  • Information on local support groups
  • Details of upcoming events
  • Access to journal and research articles

Information about accessing health records is available here.

How can you get the information you need?

Visit us: Health Information Centre,Poole Hospital NHS Foundation Trust, Longfleet Road, Poole, Dorset, BH15 2JBHealth Information Centre

The centre is next to the multi-storey car park on Longfleet Road.

Opening hours:
Monday to Friday between 9.30am and 4pm.

Telephone: 01202 448003 [with a confidential voicemail if staff are busy or when the centre is closed]

Email: healthinfo@poole.nhs.uk

Information prescriptions:
Clinic and ward staff can use an information prescription to write down the information you need.  You can obtain information by bringing your information prescription to the centre.  Alternatively, the prescription gives our contact details if you are unable to visit. Please ask a member of staff who is caring for you if you would like an information prescription.

Other services in the centre

Patient Advice and Liaison Service (PALS)

Citizens Advice Bureau adviser

Voluntary services

Work experience

Useful information

Phone handset graphicContact us:
Telephone: 01202 448003

Email: healthinfo@poole.nhs.uk

Find us:
The Health Information Centre is next to the multi-storey car park on Longfleet Road:

Opening hours:
Mon-Fri 9.30am-4pm 

Health information

For reliable information on a range of health conditions, visit:

Patient support

A PALS team member on the phoneThe Patient Advice and Liaison Service (PALS), based in the Health Information Centre, offers support and advice to patients and relatives.

Patient Advice and Liaison Service

Poole Hospital NHS Foundation Trust, Longfleet Road, Poole, Dorset BH15 2JB. Tel: 01202 665511

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