Visiting patients
If you are visiting a friend or relative in the
hospital, please read the information below and to the
right for practical advice and important information
concerning your responsibilities as a hospital
visitor.
Coronavirus visiting updates
Click here to see latest updates on Coronavirus visiting
restrictions.
Visiting times
Please see the above link
regarding visiting times during the Coronavirus
outbreak.
Most ward visiting hours are 2pm-8pm but please check
with individual wards, as this can vary:
Finding your way around
Poole Hospital contains over 20 wards. Use the link above
to find out more information and directions to the ward you want to
visit, or click on the link below for a map of the hospital.
- Map of the hospital currently in development.
How to contact a patient in hospital
Each ward or department has their own direct dial number or you
can telephone the main hospital switchboard and ask to be put
through. Click here for our complete A-Z of wards, including contact
details. It would be very helpful if you could arrange
for one member of your family to act as the main contact person who
will keep the rest of your friends and family informed. Please let
us know if there is anyone you do not wish to be informed.
Public telephones
Public telephones are located around the hospital. There
are pay telephones situated in D block, the Diabetes Centre, the
Philip Arnold Unit, emergency department, maternity unit and on
most wards.
The use of mobile phones is permitted in some wards - check our
A-Z of wards for more information. If mobile phone use is
permitted, we ask that patients use their phone with consideration
for others.
The Hospedia bedside entertainment system also includes
telephone facilities, allowing patients to make outgoing calls and
friends and relatives to contact them directly. Hospedia services
are available at a range of pricepoints - see above for more
information.
Patient and visitor Wi-Fi
Free Wi-Fi is now available for staff, patients and
visitors to the hospital, kindly funded by the Poole Hospital
Charity.
It can be accessed with the following steps:
1. turn your device’s Wi-Fi on
2. select ‘NHS Wi-Fi’ from the available networks list
3. open your browser and follow the on screen instructions to
register or log on
4. enjoy your free Wi-Fi.
No smoking
We have a strict no smoking policy throughout the hospital and
within the hospital grounds.