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Our performance

A patient trolley is taken into A&EPoole Hospital's performance is assessed a range of key indicators to ensure we are delivering safe, timely, high-quality care to our patients.

The Care Quality Commission (CQC) regularly inspects and reviews NHS trusts and publishes a summary of our performance. To view their latest report, click here (opens in a new window).

Our government regulator, NHSI (National Health Service Improvement), measures us against national targets in areas such as cancer care, A&E, stroke, screening and hospital-acquired infections. NHSI also assesses our financial performance and governance arrangements, to make sure we are managing our business efficiently and effectively.

To view the NHSI website click here.

The Trust is in Segment 2, Targeted Support, where it has been since the initial formal segmentation in December 2016

Consultant treatment outcomes

From July 2013, NHS England began the staged publication of mortality rates for individual hospital consultants in ten specialties.

This is part of an initiative to give patients more information about their treatment, which will ultimately help the NHS to drive up and maintain the quality of care.

The data - covering around 3,500 consultants -  can be viewed on the NHS Choices website

The data will initially be updated annually and publication  became mandatory in 2014.

A set of frequently asked questions and answers on the publication of consultant treatment outcomes is available using the link below.

Consultant treatment outcomes questions and answers


Avoidable deaths in hospital

As part of a national commitment to learn from avoidable deaths in hospital, NHS hospitals publish data quarterly relating to avoidable deaths. These are deaths in which there were problems with the care a patient received. The data is not comparable and is not collated centrally by the Department of Health. This will allow trusts to focus on learning from mistakes and sharing lessons across their organisations and their local healthcare systems.

  • Period in question : April 2017- March 2018
  • Number of deaths in hospital: 1,202
  • Number of deaths reviewed: 726
  • Percentage of deaths reviewed: 60%
  • Number of deaths judged to have been potentially avoidable in any way: TBC
  • Percentage of deaths judged to have been potentially avoidable in any way: TBC
  • One deceased patient recorded as having learning disabilities.


Friends and family test (FFT)

FFT is a national initiative in which patients are invited to give their feedback by answering one simple question – ‘How likely are you to recommend our ward/A&E department to friends and family if they needed similar care or treatment?’

The results are collated monthly and sent to Department of Health, who publishes the results via the NHS England and NHS Choices websites, so patients can compare hospital performance and services.

Find out more about FFT at Poole Hospital here


Compliance with national standards

As a healthcare provider, we must comply with certain key standards. Click on the links below to read our compliance statements:


Annual report

Read more about our performance and services in our 2017/18 annual report:

2017/18 annual report

Why choose us?

Poole Hospital NHS Foundation Trust, Longfleet Road, Poole, Dorset BH15 2JB. Tel: 01202 665511

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