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New main entrance opens with all-new facilities and services

The Hospital’s new main entrance, a modern and spacious facility that will provide additional services for patients, staff and visitors, has opened today.

It has been developed with an intention to improve the dignity and comfort of patient transfers across the hospital.

Previously, patients were transferred via an unheated transparent tunnel but a new patient link corridor will enable patients to be transported around the hospital with improved comfort, efficiency and dignity. This corridor will be open by the end of the week.

The opening completes the project’s first phase which includes a new reception desk, a security office, a CCTV monitoring station, and a car-park office.

There is also a new Costa Coffee, a WH Smith with a Marks & Spencer counter and a Stock Shop clothing store.

New self-service check-in kiosks for outpatients will also be operational soon.

A new Changing Places toilet and patient information hub will open at the end of June in the second phase of the development.

Changing Places are enhanced disabled changing facilities that contain equipment to help people with limited mobility to use the toilet comfortably or get changed privately.

This will replace the current Costa Coffee unit in the dome area of the hospital and the café’s seating area will be repurposed into a new patient experience centre.

“I just wanted to say thank you to all our partners, staff and the public for making this happen,” said Mark Orchard, director of finance.   

“The new facility looks fantastic and it will be a modern and spacious centre that will welcome visitors to the hospital and improve the dignity and efficiency of patient transfers.”

The Main Entrance is part of a radical overhaul of the hospital site. It was developed with no capital investment from the trust and was financed entirely by commercial partners.

It has been constructed in unison with new wayfinding measures. These are currently being implemented and will improve the flow of visitors around the hospital and make departments and appointments easier to find.

The hospital is organising an official opening of the Main Entrance for September.

Poole Hospital NHS Foundation Trust, Longfleet Road, Poole, Dorset BH15 2JB. Tel: 01202 665511

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