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Diabetes service triumphs at the medical ‘Oscars’

Poole Hospital’s young people’s diabetes service (YPDS) has been named as the Diabetes Team of the Year at a prestigious national awards ceremony.

The team beat off national competition to scoop the respected accolade at the 2019 British Medical Journal (BMJ) awards which recognises the exceptional work completed by doctors and clinical teams to improve outcomes for patients across the country. The awards have been described as the UK’s medical ‘Oscars’, showcasing the best of British healthcare. 

Judges were impressed by the service’s continuous improvement, with non-attendance to clinic appointments dropping by 4.3 per cent in the past three years, and hospital admissions for diabetes dropping from 34.7 per cent to 16.9 per cent.

There has also been a marked reduction in admissions for diabetic ketoacidosis – a serious problem that can occur in people with diabetes if their body starts to run out of insulin.

The team was praised for it use of Instagram to circulate information and education about diabetes and its use of texts instead of letters for communication with patients.

The service was also applauded for its decision to have a nurse specialist making home visits to find out why young people were missing appointments as well as holding an evening clinic once a month for patients that found daytime sessions inconvenient.

The YPDS is for 15-23 year olds with type 1 diabetes in the Poole area and also employs a full time diabetes transition nurse specialist and part time dietician and clinical psychologist.

“It’s great that we’ve won such a prestigious national award,” said Dr Mike Masding, lead consultant for service and one of the members of staff who attended the awards event in London on 24 April.

“The team (Debbie Bolton, Lin Burles, Sarah Cook, Jo Dalton, Jo Hanna, Antoinette McAulay and Adam Nicholls) has worked so hard this year and this is the perfect reward for each staff member’s dedication.

“We’re so proud that the local population has an award-winning diabetes service and we’re going to keep on improving as much as we can to give our patient’s the best possible treatment and care.”

Poole Hospital NHS Foundation Trust, Longfleet Road, Poole, Dorset BH15 2JB. Tel: 01202 665511

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