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Staff rank Poole Hospital amongst the best nationally

Poole Hospital NHS Foundation Trust has come in the top five acute Trusts nationally for staff recommending it as a place to work or receive care, according to the results of the latest NHS staff survey, published this week (6 March).

The Trust scored one of the highest ratings in the country (4.01) against other acute hospital trusts in England (average score 3.75) for staff being likely to recommend it to others.

Overall staff satisfaction improved, in particular in terms of staff motivation and feeling valued by their manager. Staff also rated highly the quality of training on offer and the fact that they have equal opportunities to progress their career.

In total, Poole Hospital is performing in the top 20 per cent of hospitals nationally in nearly half of the 32 areas covered by the annual survey, yet again improving on the results for last year.

Debbie Fleming, chief executive, said: “I am delighted that staff across the hospital have rated us so highly in respect of the areas that we know to be very important – such as their level of job satisfaction, their ability to deliver high quality patient care, and achieving a good work/life balance.

“The report comes at a time of significant change for the hospital and the wider NHS in Dorset, and it is a credit to leaders at all levels of the organisation that morale and confidence remain high in the face of the uncertainty that such change can bring. The report shows that leaders across the organisation continue to create an environment whereby staff can give of their best, delivering great person-centred care in line with our values, the Poole Approach.”

She added, “Of course there are still areas in which we can improve and the Trust is never complacent. Overall, it is a very positive evaluation as to what it is like to work within the Trust and highlights why it is that developing a career at Poole Hospital is so attractive.”

The full NHS staff survey results are publically available at

Poole Hospital NHS Foundation Trust, Longfleet Road, Poole, Dorset BH15 2JB. Tel: 01202 665511

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