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Response to CQC Report

The Care Quality Commission (CQC) carried out an unannounced inspection of the surgery services at the hospital in June. The report was published today (25 October) and this notes that after the inspection, the CQC issued a warning notice related to their concerns about the safety and quality of patients’ care in surgery. 

Commenting on the Report, Debbie Fleming, chief executive said: “Our theatres are always busy, but at the time of the CQC inspection, we were experiencing significant staff shortages and were dealing with an unprecedented number of trauma admissions.  As a consequence, at that time, we failed to meet our usual high standards. The CQC’s report highlighted a number of areas that needed attention, but the Trust was aware of these and had already started taking steps to address them.

“Delivering safe care is the top priority for Poole Hospital, and we have since stepped up our efforts to address the issues that have been highlighted in this report.

“The hospital is making good progress in tackling these issues.  A comprehensive action plan is now place, and we are already seeing significant improvement in a number of areas.  Whilst some things may take longer to resolve - for example, the recruitment of specialist theatre staff in light of the national workforce challenges - we are making good progress.  We are confident that the CQC will see a significant improvement when they return later in the year.

 “It is important to remember that Poole Hospital provides a wide range of acute hospital services that are hugely valued by our public, and the vast majority of these are performing extremely well.  We know this to be the case from national audits and benchmarking, our own internal monitoring, regular patient and staff feedback and our overall “Good” CQC rating. “

The full report can be read here.

Poole Hospital NHS Foundation Trust, Longfleet Road, Poole, Dorset BH15 2JB. Tel: 01202 665511

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