Skip navigation Home Patients & visitors Our services Search Help Contact us Terms and conditions Accessibitity Page
You are here:

About us

Hospital handed 'good' rating

Health services provided by Poole Hospital have been given an overall rating of ‘good’ following the latest inspection by the Care Quality Commission (CQC).

This marks an improvement on the last inspection, in January 2016, which gave an overall rating of ‘requires improvement.’

Inspectors visited the trust in September last year, following a comprehensive assessment in January 2016, and looked at areas highlighted for improvement – including services for children and young people, and critical care.

Services for children and young people and critical care now join urgent and emergency care, medical care (including elderly medicine) and maternity as being rated ‘good.’ Inspectors found that whilst surgery was rated ‘good’ for being effective, caring, responsive and well-led, overall it ‘requires improvement.’

In their report, the CQC said it found a number of areas of ‘outstanding practice’, including the neonatal unit’s engagement with parents and families and Gully’s Place end of life suite for younger patients.

“The trust had an experienced and credible leadership team with the skills, abilities and commitment to provide high-quality services,” the report states.

“Effective, caring, responsive and well-led care were good – the trust had a good track record in delivering effective, caring and well-led care and made significant improvements in the responsiveness of services we inspected.”

debbie fleming Debbie Fleming, chief executive, said the improved rating reflects the positive culture across the organisation, and the hard work carried out by staff to address the issues highlighted at the time of the last inspection. 

“I’m delighted that the CQC has improved our rating,” she said.

“Staff across the organisation work together every day to deliver high quality, patient centred care – despite our challenging financial position and a very turbulent environment.

“I could not be more proud of their on-going commitment and professionalism, and would like to thank each one of them for their personal contribution which makes such a difference for our patients”.

The CQC has also published the trust’s ‘use of resources’ report, which is based on an assessment of how productively resources are used to maximise patient benefits, undertaken by NHS Improvement. Overall, inspectors found that the trust uses its resources effectively, and have issued an indicative (or shadow) rating of ‘good’ for this new measure.

  • Read the CQC inspection report here, and the NHS Improvement use of resources report here.


Poole Hospital NHS Foundation Trust, Longfleet Road, Poole, Dorset BH15 2JB. Tel: 01202 665511

© Copyright Poole Hospital NHS Foundation Trust 2019.

Designed and developed by Merchant Marketing Group.