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Top 10 nationally as a place to receive care, say staff

Poole Hospital is in the top 10 acute hospitals nationally as a place to receive care or treatment, according to a comprehensive national survey of staff views.

The survey also rated the trust second highest in the country (91 per cent) for staff believing the hospital provides equal opportunities for career progression or promotion.

Findings from the NHS Staff Survey, published this week, place the trust in the top 20 per cent of hospitals in England in a range of areas. Asked about the standard of care if a friend or relative needed treatment, 82 per cent of Poole Hospital staff said they would be happy with it. The national average is 70 per cent.

Findings from the survey, in which staff across the NHS are asked a series of work-related questions, place the hospital in the top 20 per cent nationally in other important areas, including:

  • recommending Poole Hospital as a place to work or receive treatment
  • feeling able to contribute towards improvements at work
  • believing the trust provides equal opportunities for career progression or promotion
  • being recognised and valued by managers and the organisation
  • satisfaction with level of responsibility and involvement
  • quality of non-mandatory training, learning or development
  • staff engagement and overall survey response rate
  • reporting the most recent experience of violence or harassment, bullying or abuse.

Jacqueline Cotgrove, Director of Workforce and Organisational Development, said: “I am really pleased with the feedback that staff have given us through their survey responses.

“It shows that the Trust has continued to build on the very positive results from last year’s survey, and that staff really are living out our values of compassion, openness, respectfulness, accountability and safety on a day-to-day basis. It also reflects the hard work that has gone in to addressing the areas that we wanted to improve.

 “These findings are all the more impressive given that this is a period of significant uncertainty for the NHS locally.

“As we work with partners to reshape and redesign services, it’s good to see that Poole Hospital continues to be great place to work, with our high calibre staff committed to delivering great care for patients.”

Poole Hospital NHS Foundation Trust, Longfleet Road, Poole, Dorset BH15 2JB. Tel: 01202 665511

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