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Top marks for Poole Hospital

Poole Hospital exteriorRecently published figures show that Poole Hospital is performing above the national average in a range of non-clinical activities which impact on the patient experience of care such as cleanliness, ward food and the environment.

Not only does Poole Hospital score much better than the national average but it also performs better than other hospitals in the county in most of the assessed areas.

The latest figures are contained in the annual national Patient- Led Assessments of Care Environment (PLACE) which reflects the assessments of patients. At Poole, these were carried out in May by 11 patient assessors, supported by six staff.

Results published recently show that Poole Hospital came out the best locally for cleanliness, ward food,  appearance and maintenance as well as dementia, and was second to Dorset County Hospital in privacy, dignity and wellbeing. 

Nationally Poole was assessed well above the national average scoring  99.32% for cleanliness  compared to 97.57% nationally; 96.60% for ward food compared to 88.49%; 90.57% for privacy & dignity compared to 86.03%; 93.07% for condition & appearance compared to 90.11%; and 86.31% for dementia compared to 74.51% nationally.

This was the first time that PLACE assessments have been scored to include criteria on how well healthcare providers’ premises are equipped to meet the needs of caring for patients with dementia. 

Director of Nursing and Patient Services Tracey Nutter said:  “These are tremendous figures and once again reflect the high quality of care patients receive in Poole Hospital.  Our staff make a fantastic effort to ensure that patient needs are met and I would like to thank everyone involved for their contribution.”

Date: 9 September 2015

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Poole Hospital NHS Foundation Trust, Longfleet Road, Poole, Dorset BH15 2JB. Tel: 01202 665511

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