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Freedom of Information

What is 'Freedom of Information'?

Under the Freedom of Information (FOI) Act 2000, the public have a formal right to access information about the way decisions are made and public money is spent in more than 100,000 public authorities, including Government departments, schools, NHS organisations, police forces and local authorities.

Poole Hospital is a public organisation and as such, we aim to be open and accountable, and to share information about our activities whenever it is appropriate for us to do so. As a public body, we are subject to requirements and obligations of the FOI Act. This sets out a range of information that we must publish as part of a publication scheme and also means that anyone can ask us to disclose information on any subject they wish.


What information can I request access to?

If the information you are seeking is not included within our publication scheme, you can send an FOI request to our Information Governance Department.

Certain information is exempt from disclosure under the FOI Act - for example, the personal information of our staff and patients remains confidential and protected under the Data Protection Act 1998. Please click here for further information.

There are also some exceptions that we can apply when responding to FOI requests - for example, if the time it will take to fulfil the request exceeds a certain limit or answering may prejudice commercial negotiations.


Our FOI publication scheme

Poole Hospital has adopted the NHS model Publication Scheme developed by the NHS Freedom of Information Project Board and Team, and approved by the Information Commissioner's Office.  This is permissible under section 20 of the FOI Act, and ensures compliance with section 19 of the legislation. The publication scheme includes the following classes or topics of information - please click on the links for more information:


How can I make an FOI request?

Click here to access our guidance leaflet on making an FOI application.

If the information you are seeking is not included within our publication scheme, you can send an FOI request to our Information Governance Department using the contact details provided below:

Post:      Information Governance Department
              Poole Hospital NHS Foundation Trust
              Longfleet Road
              Poole BH15 2JB


We endeavour to provide you with the requested information within 20 working days, unless the information is not held or an exemption applies. When you contact us, please confirm:

  • Your name and contact information
  • A full description of the information that you would like
  • What format you would like to receive the information (if applicable/appropriate) 

To help us find the information, please give as much detail as possible. For example, say 'minutes of the meeting where the decision to do X was made', rather than 'everything you have about X'.

Poole Hospital NHS Foundation Trust, Longfleet Road, Poole, Dorset BH15 2JB. Tel: 01202 665511

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