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Access to records

Access to personal information held by Poole Hospital is governed by the Data Protection Act, the General Data Protection Regulation and the Access to Health Records Act. These requirements are reflected in our Subject Access and Other Information Rights Policy and every request for information is considered on a case-by-case basis. Only individuals with a legal right will be permitted access to records held by the Trust.


Requesting access to health/medical records

You have the right to request copies of the health/medical information that Poole Hospital holds about you (or someone you have parental or other legal responsibility for). Please read the guidance leaflet below in full before you submit your request as this will provide clear instructions on who is legally entitled to request access and what information we will require:

Please note that these requests are managed by the Medico-Legal Department. All queries should be directed to


Requesting access to non-health/medical related records

If you would like access to your employment, recruitment or other non-health related information held by Poole Hospital, please contact the Information Governance Department with the specific details of your request.

Please note that if you would like a copy of an employment reference provided by Poole Hospital, this request should be submitted to the organisation that requested the reference. Further guidance is available via the ICO website here:  


Other rights relating to personal information

If you would like to exercise any of your other information rights - such as:

  • rectification (having inaccurate/incomplete data corrected)
  • erasure (having data deleted/removed - the 'right to be forgotten')
  • restricting processing (stopping/preventing your data being processed)

please contact our Information Governance Department. Further guidance is also available in our Subject Access and Other Information Rights Policy or on the ICO website.


Requesting access under an information sharing agreement

If you are an organisation that is looking to set up an information sharing agreement with Poole Hospital for access to personal information, please contact the Information Governance Department to discuss the details of this. Further guidance regarding the sharing of information is included within our privacy notice.


Accessing corporate information

Access to information about Poole Hospital is governed by the Freedom of Information Act, and these requirements are reflected in our Freedom of Information Policy. This is completely different to a subject access request - please click here for further guidance.

Requesting access to your medical data

Medico-Legal Department:

Telephone: 01202 448311

Email: medicolegal@poole.

Other requests for access to data

Information Governance:

Telephone: 01202 448689

Email: InformationGovernance

Find us:
Cornelia House on the main Poole Hospital site:

Poole Hospital NHS Foundation Trust, Longfleet Road, Poole, Dorset BH15 2JB. Tel: 01202 665511

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