Skip navigation Home Patients & visitors Our services Search Help Contact us Terms and conditions Accessibitity Page
You are here:

A-Z services

Young people's diabetes service

Welcome to the Young People's Diabetes Service (YPDS) page. 

This service is designed for young people as they move from the paediatric (children’s) clinic to the adult diabetes service.

The teenage years are exciting, but there are many changes at this time which can be quite challenging. 

The team at the Young Peoples Diabetes service is here to support you. We will help develop your confidence in taking greater responsibility for managing your own diabetes safely and effectively and we look forward to working with you. 

Click on the links to find out more.


Press releases

The YPDS has been named as the Diabetes Team of the Year at a prestigious national awards ceremony.

The team beat off national competition to scoop the respected accolade at the 2019 British Medical Journal (BMJ) awards which recognises the exceptional work completed by doctors and clinical teams to improve outcomes for patients across the country. The awards have been described as the UK’s medical ‘Oscars’, showcasing the best of British healthcare. 

Judges were impressed by the service’s continuous improvement, with non-attendance to clinic appointments dropping by 4.3 per cent in the past three years, and hospital admissions for diabetes dropping from 34.7 per cent to 16.9 per cent.

There has also been a marked reduction in admissions for diabetic ketoacidosis – a serious problem that can occur in people with diabetes if their body starts to run out of insulin.

The team was praised for it use of Instagram to circulate information and education about diabetes and its use of texts instead of letters for communication with patients.

The service was also applauded for its decision to have a nurse specialist making home visits to find out why young people were missing appointments as well as holding an evening clinic once a month for patients that found daytime sessions inconvenient.

The YPDS is for 15-23 year olds with type 1 diabetes in the Poole area and also employs a full time diabetes transition nurse specialist and part time dietician and clinical psychologist.

“It’s great that we’ve won such a prestigious national award,” said Dr Mike Masding, lead consultant for service and one of the members of staff who attended the awards event in London on 24 April.

“The team (Debbie Bolton, Linda Burles, Sarah Cook, Jo Dalton, Jo Hanna, Antoinette McAulay and Adam Nicholls) has worked so hard this year and this is the perfect reward for each staff member’s dedication.

“We’re so proud that the local population has an award-winning diabetes service and we’re going to keep on improving as much as we can to give our patient’s the best possible treatment and care.”

YPDS service wins prestigious national award

The YPDS has been awarded the Diabetes Team Initiative of the Year at the national annual Quality in Care Diabetes awards. 

The team triumphed in the ‘Diabetes Team Initiative of the Year, Children, Young People and Emerging Adult’ category and accepted the award at the ceremony in Guildford on 18 October 2018.

The team’s initiative, ‘The Poole Young People’s Diabetes Service – Improving Contact, Improving Care’, aims to enhance care for young people aged 15-23 years with diabetes in east Dorset. The success of the project has seen an improvement in diabetes control in patients aged 15-23 years, with the most marked benefits in those aged 20-23.

The judges at the awards said: “The judges really loved Poole Hospital NHS Foundation Trust’s entry from start to finish. It was simple, answers some very tough questions and most importantly it’s transferrable. The team used their own resources and delivered some dramatic, remarkable results. Thoroughly impressive.”

Barry Duell, general manager for medicine, said, “I’m delighted that the team has been recognised with this award.

“Everyone in the team has worked so hard and the award is very much well earned. Congratulations to all involved as we continue to give our patients the best treatment and service we can.”

Hospital services A-Z

Non urgent contact details

Reception :

01202 448060 (9am-5pm Monday - Friday)

Please call Linda on 01202 448759 to change/cancel appointments

Dr Masding’s Secretary:

01202 442767

Dr Nicholls Secretary

01202 442399

YPS Diabetes Nurse:    

01202 448759 or 


YPDS email:

Follow us on Instagram @poole.ypds

Out of hours contact numbers

Out of Hours emergency diabetes advice for those below 19 years of age: 01202 665511 and ask Switchboard to page the children’s diabetes team.

Out of hours emergency diabetes advice for those above 19 years of age: Call your own GP surgery or NHS Direct on 111.

If you think you have Diabetic Ketoacidosis with high blood glucose values (12mmols or higher) and have moderate to high blood or urine ketones you must be reviewed in a hospital A+E department. A friend or relative needs to bring you to hospital or call an Ambulance on 999

Poole Hospital NHS Foundation Trust, Longfleet Road, Poole, Dorset BH15 2JB. Tel: 01202 665511

© Copyright Poole Hospital NHS Foundation Trust 2019.

Designed and developed by Merchant Marketing Group.