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A-Z services

Changing your appointment

Staff talking on a mobile screening vanCan I change or cancel my appointment?

Yes, please call 01202 665511 between 9am and 4.30pm  Mon-Thurs (9am-4pm Fri) and select option 2, or email your enquiry to dbsu@poole.nhs.uk 

Leaflets are also available for disabled patients and patients with learning difficulties.

I’m going away or on holiday soon – should I still come?

A small number of women are recalled for repeat screening mammograms called (technical recalls) – see the breast screening appointment section. If you are away or we cannot contact you, your screening will be incomplete and your results will be delayed.

It can be distressing to not have your results, therefore it may be best to reschedule your initial appointment when you return from your holiday.

Do you have late or weekend appointments?

We have early evening appointments but not weekend appointments. The early evening appointments are only available at Poole Hospital. Please call between 9am and 4.30pm select option 2 for more information.

Can I have a private mammogram instead?

Yes. Please contact your private healthcare provider or the private patients service at Poole Hospital on 01202 448191.

Can I have an ultrasound examination instead of a mammogram?

Ultrasound has not been shown to be as accurate for use in breast screening. If you would like more advice on radiation and risks concerning mammograms please see the links on the right hand side of the page.

I have moved to the area, how do I know I won’t get missed?

Every three months we run a ‘fail safe’ check which identifies any women who have changed GP practice. If you are registered with a GP and are eligible for a mammogram you will be called.

If you have recently changed GP and are either 53 and never had a mammogram, or it has been more than three years since your last mammogram, please call our department between 9am and 4.30pm on 01202 665511 and select option 2.

You called and left a message with my partner or family member – but were unable to give them more information, why is this?

Due to confidentiality, we can only discuss your appointment with you. If you are looked after by a carer due to learning disabilities please indicate this and we will be pleased to accommodate your individual needs.

I’m worried about my appointment – is there any support/who can I call?

You are welcome to call us between 9am and 4.30pm on 01202 665511, select option 2 and we will endeavour to answer your questions.

Hospital services A-Z

Contact us

Phone handset graphicTelephone:
01202 665511 - select option 2

Lines are open 9am-4.30pm (Mon-Thurs) and 9am-4pm (Fri)

Find us

Dorset Breast Screening UnitBreast screening unit at Poole Hospital:

Click here for a map

Mobile vans:

Click here for a guide to the location of our vans

Poole Hospital NHS Foundation Trust, Longfleet Road, Poole, Dorset BH15 2JB. Tel: 01202 665511

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