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Critical care

A patient's handThere are many reasons why a patient may need to be admitted to critical care (also known as intensive care), such as after an accident or as a booked admission after surgery that has been complicated or lengthy. A patient is admitted to critical care so that their condition can be closely monitored.

The nurses in critical care normally care for one or two patients, allowing them to spend a considerable time with individual patients. The nurse can update relatives of any changes to the condition of the patient.

Critical care can be contacted at any time of the day or night. It is helpful if only one member of the family telephones, and then passes the information to the rest of the family and friends. If there is any change in condition, the nurse will telephone the family with the information unless requested otherwise.


Visiting is restricted to immediate family and very close friends. Visiting times are 2pm-7pm unless a prior agreement is made with the nurse in charge. The morning can be a very busy time in critical care and is when the critical care team will be reviewing all patients.

About the team

The critical care team comprises:

Matron – Leads the nursing team and in charge of critical care.

Consultant intensivist – Leads the medical team in critical care. All patients are reviewed daily by our consultants with their team.

Sister/charge nurse – Supports and leads their own team of nurses, and supports matron in management of the critical care area.

Senior staff nurses – May be the nurse in charge of the shift or directly caring for patients.

Staff nurses – The majority of our nursing staff caring for our patients.

Physiotherapist – All patients are reviewed by a physiotherapist daily.

Hospital services A-Z

Contact us

Phone handset graphicCritical care unit:
01202 448590

Find us

The critical care unit is located on the second floor of A block, in the main hospital building:

Click here for a map

Poole Hospital NHS Foundation Trust, Longfleet Road, Poole, Dorset BH15 2JB. Tel: 01202 665511

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