We have a unique philosophy embedded in "The Poole Approach". This has shaped its development as a friendly, patient centred organisation that continually strives to improve services.
The Poole Approach
This means that our patients receive excellent care and treatment in a safe and clean environment and we:
- listen to our staff, patients and the public,
- give information that is relevant and accessible,
- safeguard patient privacy, confidentiality and choice,
- welcome and involve families, carers and friends to participate in care,
- treat each other with respect and consideration,
- value and benefit from diversity in beliefs, cultures and abilities,
- continually improve the quality of our services by learning from what we do,
- take responsibility and are accountable for our own actions,
- expect staff and patients to take their share of responsibility for their own health,
- work with and support all organisations who are committed to promoting the health of local people.
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